FAQs

Frequently Asked Questions (FAQs)

Welcome to

Ceyise Studios’ Fine Art online shop.

Here are some frequently asked questions to help you make the most out of your art purchasing experience with us.
  • 14-day return policy on art prints from the receipt date.
  • Email us within 14 days to initiate the return.
  • Shipping charges are non-refundable. Color variations due to monitor differences are not grounds for refund.
  • Art paper print processing: 5-7 business days.
  • Acrylic or metal print processing: 10-14 business days.
  • Secure shipping methods ensure the safe delivery of your artwork.
  • Prints are available in various aspect ratios: 1:1, 1:2, 1:3, 2:3, 3:4, and 4:5.
  • Aspect Ratio Explained:
    • 1:1: Square format, ideal for balanced compositions.
    • 1:2, 1:3: Rectangular formats, longer on one side, suitable for panoramic views.
    • 2:3, 3:4: Common photo sizes, versatile for various types of images.
    • 4:5: Slightly rectangular, a traditional choice for portraits and landscapes.
  • Select aspect ratios that fit your wall dimensions or existing frames.
  • Consider the placement of artwork for impactful arrangement.
  • Handling: Clean hands before touching prints. Use cotton gloves for extra care. Avoid direct contact with the image.
  • Storing: Store in a dry, cool environment away from sunlight or moisture. Use acid-free tissue or protective sleeves. Keep prints upright.
  • Caring for Metal and Acrylic Prints: Wipe gently with a microfiber cloth. Use mild soap and water for tough stains. Avoid harsh cleaning products.

Color

Consultation FAQs

  • A color consultant creates a personalized color scheme for your environment, incorporating suggestions for décor, fabrics, accessories, and furnishings.
  • Schedule and purchase your package online or contact us via email.
  • If the questionnaire email isn’t received, check all mailboxes and contact us.
  • The Color Strategist Color Report includes three color palettes, inspiration images, paint sheen recommendations, and a summary chart.
  • Refund policy: 50% refund for incomplete Welcome Kits within 14 days; no refunds after consultation completion.

E-Design

Service FAQs

  • E-design is a remote interior design service, offering personalized and budget-friendly home decoration.
  • We design remotely using client-provided questionnaires, room measurements, and photos.
  • Finalized E-Design Package delivery takes approximately 1-2 weeks.
  • Prints are available in various aspect ratios: 1:1, 1:2, 1:3, 2:3, 3:4, and 4:5.
  • Aspect Ratio Explained:
    • 1:1: Square format, ideal for balanced compositions.
    • 1:2, 1:3: Rectangular formats, longer on one side, suitable for panoramic views.
    • 2:3, 3:4: Common photo sizes, versatile for various types of images.
    • 4:5: Slightly rectangular, a traditional choice for portraits and landscapes.
  • Select aspect ratios that fit your wall dimensions or existing frames.
  • Consider the placement of artwork for impactful arrangement.
  • Incorporation of existing furniture into the design plan.
  • Direct purchasing from the provided shopping list.
  • Up to three re-selections at no additional charge per design plan.
  • 14 days of post-design support after final package delivery.
  • E-Design Room Packages available as gifts.
  • Services offered throughout the U.S. and Canada.

By following these guidelines, you can ensure that your print from Ceyise Studios lasts a lifetime. If you have any questions or concerns about caring for your print, please contact us for assistance.We hope that these answers help you in your art buying journey with Ceyise Studios. If you have any further inquiries, please feel free to reach out to us at [email protected] Thank you for choosing Ceyise Studios Fine Art and Decor Shop, where quality meets beauty!

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